Terms of Service

Our terms and conditions

Last updated: July 13, 2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of our business management platform (the "Service") operated by [Your Company Name] ("we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, then you may not access the Service.

Description of Service

Our Service provides a comprehensive business management platform designed for small businesses and their internal employees. The platform includes but is not limited to:

  • Employee management and records
  • Financial tracking and reporting
  • Project and task management
  • Customer relationship management
  • Document storage and collaboration tools
  • Analytics and business intelligence
  • Communication and messaging features

Account Registration and Security

Account Creation

To use our Service, you must:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Be at least 18 years old or have legal capacity to enter into contracts
  • Be authorized to act on behalf of your organization

Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use
  • Using strong passwords and enabling multi-factor authentication when available

Account Termination

We reserve the right to terminate or suspend your account immediately, without prior notice, for any reason, including violation of these Terms.

Acceptable Use Policy

You agree not to use the Service for any unlawful purpose or in any way that could harm, disable, or impair the Service. Prohibited activities include:

Prohibited Content

  • Illegal, fraudulent, or harmful content
  • Content that violates intellectual property rights
  • Spam, phishing, or malicious content
  • Content that harasses, threatens, or discriminates
  • Pornographic or offensive material

Prohibited Activities

  • Attempting to gain unauthorized access to our systems
  • Interfering with or disrupting the Service
  • Using automated tools to access the Service without permission
  • Reverse engineering or attempting to extract source code
  • Sharing account credentials with unauthorized users
  • Using the Service to compete with our business

Data and Privacy

Your Data

You retain ownership of all data you submit to the Service. By using the Service, you grant us:

  • The right to store, process, and transmit your data to provide the Service
  • The right to create backups and ensure data security
  • The right to use aggregated, anonymized data for service improvement

Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

Data Portability

You can export your data at any time through our platform tools. Upon account termination, we will provide reasonable assistance in data migration for a limited time.

Billing and Payment

Subscription Plans

Our Service is offered through various subscription plans. By subscribing, you agree to:

  • Pay all applicable fees as described in your plan
  • Provide current and accurate payment information
  • Authorize automatic billing for recurring subscriptions

Payment Terms

  • Subscription fees are billed in advance on a recurring basis
  • All fees are non-refundable unless otherwise specified
  • We may change our pricing with 30 days' advance notice
  • Failure to pay may result in service suspension or termination

Refunds

Refunds are generally not provided except as required by law or at our sole discretion. We may offer prorated refunds for service issues that significantly impact functionality.

Intellectual Property

Our Rights

The Service and its content are protected by intellectual property laws. We own or license:

  • All software, code, and technology underlying the Service
  • Our trademarks, logos, and brand elements
  • Documentation, guides, and educational materials
  • Analytics, insights, and aggregated data derived from the Service

License to Use

We grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes in accordance with these Terms.

Feedback

Any feedback, suggestions, or ideas you provide about the Service become our property and may be used to improve the Service without compensation.

Service Availability

Uptime

We strive to maintain high service availability but do not guarantee uninterrupted access. Planned maintenance will be announced in advance when possible.

Service Changes

We reserve the right to:

  • Modify, update, or discontinue features of the Service
  • Change our technical requirements or supported platforms
  • Implement new security measures or access controls

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • OUR SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
  • WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM
  • WE ARE NOT LIABLE FOR DATA LOSS, BUSINESS INTERRUPTION, OR LOST PROFITS
  • SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from:

  • Your use of the Service in violation of these Terms
  • Content you submit that infringes third-party rights
  • Your breach of any law or regulation
  • Unauthorized access to your account due to your negligence

Dispute Resolution

Governing Law

These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles.

Dispute Resolution Process

For any disputes:

  1. First, contact us to resolve the issue informally
  2. If unresolved, disputes may be subject to binding arbitration
  3. Class action lawsuits are waived to the extent permitted by law

Termination

Termination by You

You may terminate your account at any time through the account settings or by contacting customer support. Termination does not entitle you to a refund.

Termination by Us

We may terminate your account if:

  • You violate these Terms or our policies
  • Payment is not received for your subscription
  • We decide to discontinue the Service
  • Required by law or government order

Effect of Termination

Upon termination, your access to the Service will cease, and your data may be deleted after a reasonable grace period unless legally required to retain it.

Changes to Terms

We may update these Terms from time to time. When we make material changes, we will:

  • Notify you via email or through the Service
  • Update the "Last updated" date at the top of these Terms
  • Provide at least 30 days' notice for material changes

Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.

General Provisions

Entire Agreement

These Terms, along with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and us.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights at any time.

Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, or government actions.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@teamview.app

Customer Support: support@teamview.app